FAQs

FAQs

1. What types of dresses do you offer?
We offer a wide range of dresses, including elegant gowns, casual dresses, and trendy styles for various occasions.

2. How can I find my size?
We provide a detailed sizing guide on our website to help you choose the perfect fit. If you’re unsure, feel free to contact our customer service for assistance!

3. What materials do you use?
We prioritize high-quality materials, including silk, chiffon, and cotton, to ensure comfort and durability in every dress.

4. How do I care for my dress?
To keep your dress looking beautiful, we recommend following the care instructions provided on the label. Generally, hand washing or dry cleaning is best for delicate fabrics.

5. Do you offer returns or exchanges?
Yes! We want you to be happy with your purchase. If you’re not satisfied, you can return or exchange your dress within 30 days of receipt. Please check our return policy for more details.

6. How long will it take to receive my order?
Shipping times vary depending on your location. Generally, you can expect your order to arrive within 5-7 business days.

7. Do you offer international shipping?
Currently, we do not offer international shipping. We are focused on providing excellent service within United States.

8. Can I track my order?
Absolutely! Once your order has shipped, you will receive a tracking number via email to monitor its progress.

9. How can I contact customer service?
You can reach our customer service team through our website's contact form, email us at gulzana.galper@gmail.com, or call us at +1 (929) 666-0499. We’re here to help!